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INDEPENDENT RETAILER magazine is now the official news outlet for Wholesale Central visitors. Each monthly issue is packed with new product ideas, supplier profiles, retailing news, and business strategies to help you succeed.

See new articles daily online at IndependentRetailer.com.


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Your Search for "customer support" yielded 128 matches


02/01/2008 - Flipping Over Flipo
Jerry Philippeau accidentally entered into business while he was a singer/songwriter living in Los Angeles, California.

01/01/2008 - Siezing an Opportunity: Kalan Aquires Funworks
There are times in business when you have to pounce on an opportunity. If not, you may never get the same kind of chance again.

01/01/2008 - Generating Post Sale Buys
In the last column I provided ten sure-fire ways to reduce your shopping cart abandonment rate.

12/01/2007 - Vision For Growth
GENCO Marketplace was a burgeoning company for 14 years, offering surplus inventories and liquidating millions of dollars worth of merchandise daily.

12/01/2007 - PCI Compliance Update
There are few things more important for ecommerce sites than being PCI DSS compliant.

12/01/2007 - Abandonment Solutions
Working hard attracting visitors, motivating them to add items to their cart, while later having them abandon the ordering process without buying is despairing.

11/01/2007 - Selling Unique Products
The most successful kiosks and carts offer CUSTOMERs something they can't get elsewhere.

10/01/2007 - Strategies to Skyrocket Web Sales
In the last issue of Web Wholesaler, I explained how to overcome a high bounce rate of visitors arriving on your website, only to immediately leave without taking one step deeper into your site.

10/01/2007 - Gift Giant Joins Santa's Pen
Although kiosks and carts are increasingly present all year long, they swell by double digit proportions during the fourth quarter holiday season, propelled by none other than Santa.

09/01/2007 - Orbitz Biz Site
Orbitz Worldwide, the online travel service, has expanded its Orbitz for Business managed booking tool for small business with a new self managed travel site.

09/01/2007 - Fab Footwear Online
Did you know that Zappos.com went from $8.5 million in revenue five years ago to $597 million in 2006?

08/01/2007 - Choosing The Right Shopping Cart
Without a stable shopping cart that is easy for CUSTOMERs to navigate, etailers will find themselves at a distinct disadvantage

07/01/2007 - Small Retailers vs. Big Boxes
How do independent retailers compete with the, "big boxes?" Let us face it: It is hard to beat the economies of scale that the big boys enjoy in the retail market.

07/01/2007 - Web Profits: Strategies to Skyrocket Sales
Increasing website sales is a process involving three, primary components.

07/01/2007 - Surplus Success At Via Trading
Jacques Stambouli was brainstorming one day in the library, while working on his master's thesis. His professor had assigned him to come up with a business plan that pertained to retail or wholesale.

07/01/2007 - Free Seminars at August Merchandise
ASD/AMD is offering Complimentary Seminars with registration for the August 12-16, 2007 ASD/AMD Trade Shows in Las Vegas.

05/01/2007 - ROI Marketing Tools
Godfrey, a nationally ranked business to business marketing communications agency, has launched a new series of thought leadership pieces to help marketers improve their company's marketing ROI (Return on Investment).

05/01/2007 - Kohl's New Strategy
In an attempt to get more CUSTOMERs to shop more departments, Kohl's Department Stores has embarked on a new marketing effort titled, "Explore the Store."

05/01/2007 - Blissfully Barefoot
COOL FEET AND CO. is expanding its line of Down-Unders, which are strapless sandals that adhere to the bottom of the foot.

04/01/2007 - Troubles Mount From Data Breach
The extent of the damage from the breach of personal data contained in TJX Company's computer systems has yet to be fully quantified.

04/01/2007 - Google Premieres Checkout
Google unveiled a series of aggressive money saving promotions over the past few months, intended to hasten the adoption of its new Google Checkout feature among online retailers and consumers.

04/01/2007 - Continental Offers TLC to Retailers
Based on their own need for products at great prices, auctioneers Bud Nelson and Joel Orr discovered overstocks, returns, closeouts, liquidations, surplus and salvage, available from major retailers across the Midwest.

04/01/2007 - Avoiding the Discount Trap
Many small retailers view markdowns as an almost inevitable conclusion at the end of a season, particularly if the sales expected in peak weeks don't materialize.

03/01/2007 - Minimum Wage Debate
As the House and Senate try to come to a meeting of the minds on minimum wage legislation, retailers, small business owners and others weigh in on the consequences of adding an extra $2.10 an hour.

03/01/2007 - Long Tail SEO
Most retailers with an online presence are keenly aware of Search Engine Optimization (SEO), a series of tools and techniques designed to drive up your rankings on popular search engines like Google and Yahoo.

03/01/2007 - Dell Launches Web Resource
Dell, the computer company based in Round Rock, TX, has launched Small Business 360.

02/01/2007 - Develop Vendor Partners
While an entrepreneur's own energy and resourcefulness are critical to the success of retail kiosk and cart programs, vendor SUPPORT is also crucial.

02/01/2007 - Enlisting CUSTOMER SUPPORT
Passionate CUSTOMERs are the independent retailer's most valuable weapon in winning competitive battles against big chains and others. Here are some examples of how to enlist CUSTOMERs' SUPPORT.

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